Dan Hotels App

Dan Hotels App

Dan hotels self-service app

Dan hotels self-service app

What we did
UI Design
UX Analysis
Technological Development
The project
realcommerce is Israel's pioneer developer of solutions for the hotel industry in the 21st century, enabling independent use of services by hotel guests.

Technologically Speaking

We started the development project for one of the Dan chain hotels in Tel Aviv, aiming to provide a complete self-service experience for its target audience customers. We developed both the mobile app for customers and the back-end system to integrate and mash the required data from the hotel chain’s core systems and hold some of the business logic.

New requirements and ideas came up during the development process, making the app more sophisticated, and offering even more self-service capabilities. 

We created a smart navigation mechanism with an intuitive process that suggests the next logical actions to users, based on the status of their order and their location. 

The 2020 pandemic created new needs for which we were asked to develop the next generation of the app, so it will be generic and adaptable for other Dan chain hotels. This new request meant we had to adapt the different components of each hotel added to the app, and to make adding more hotels to the app an easy task. 

Another extension we made in the app allows guests to share keys and grant permissions, along with other options for families staying in several rooms.

We collaborated with the ASSA ABLOY Group to develop access interfaces, such as opening the room door with the smartphone. We also developed an IoT module, to enable turning the room lights on and off, changing the light intensity, controlling the A/C operation as well as changing the temperature and speed.

We started the development project for one of the Dan chain hotels in Tel Aviv, aiming to provide a complete self-service experience for its target audience customers. We developed both the mobile app for customers and the back-end system to integrate and mash the required data from the hotel chain’s core systems and hold some of the business logic.

New requirements and ideas came up during the development process, making the app more sophisticated, and offering even more self-service capabilities. 

We created a smart navigation mechanism with an intuitive process that suggests the next logical actions to users, based on the status of their order and their location. 

The 2020 pandemic created new needs for which we were asked to develop the next generation of the app, so it will be generic and adaptable for other Dan chain hotels. This new request meant we had to adapt the different components of each hotel added to the app, and to make adding more hotels to the app an easy task. 

Another extension we made in the app allows guests to share keys and grant permissions, along with other options for families staying in several rooms.

We collaborated with the ASSA ABLOY Group to develop access interfaces, such as opening the room door with the smartphone. We also developed an IoT module, to enable turning the room lights on and off, changing the light intensity, controlling the A/C operation as well as changing the temperature and speed.

Dan Hotels App
Dan Hotels App

The Experience

We integrated a button that predicts the user's next action, thereby providing a high quality positive customer experience. For instance, when a guest books a room, it's most likely their next action will be to check-in – an action that can be completed through the app with a click of a button and without any contact with reception. Then, the app lets you open the room door with your smartphone (eliminating the need to use a key card or transfer it between people), check out of the hotel at the end of the visit and more features.

We integrated a button that predicts the user's next action, thereby providing a high quality positive customer experience. For instance, when a guest books a room, it's most likely their next action will be to check-in – an action that can be completed through the app with a click of a button and without any contact with reception. Then, the app lets you open the room door with your smartphone (eliminating the need to use a key card or transfer it between people), check out of the hotel at the end of the visit and more features.

Dan Hotels App
Dan Hotels App

The Technologies

We used Node.js to develop the back-end system in service of the application and React Native for the micro-services architecture and the user interfaces, so the code is a cross-platform code for Android and iPhone. 

We used Node.js to develop the back-end system in service of the application and React Native for the micro-services architecture and the user interfaces, so the code is a cross-platform code for Android and iPhone. 

Dan Hotels App
Dan Hotels App

Achievements

We are the first company in Israel to develop an app which is quickly becoming the standard for hotels worldwide. We successfully handled a complex project, which began as a single-hotel solution and grew into an app when the Covid pandemic broke, serving all of the Dan chain hotels.

realcommerce is the first Israeli company to offer advanced hands-free solutions for hotels, in a time when many countries are focused on distancing like never before.

We are the first company in Israel to develop an app which is quickly becoming the standard for hotels worldwide. We successfully handled a complex project, which began as a single-hotel solution and grew into an app when the Covid pandemic broke, serving all of the Dan chain hotels.

realcommerce is the first Israeli company to offer advanced hands-free solutions for hotels, in a time when many countries are focused on distancing like never before.

Dan Hotels App
Dan Hotels App

We’re looking forward to hear about your next project